Code of Conduct
Online Personal Training
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Members should preferably be present in the waiting room at least 5 minutes before the session.
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If a member doesn't show up for their session after 10 mins of the scheduled start time of the session, the session will be marked as no-show. In case of failure of cancellation ending in a no-show the session shall still be counted.
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All requests to revert the no-show should be sent to support@vyom.fit or via the chat message on the app.
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Members need to keep their Video turned ON throughout the meeting.
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Members should wear appropriate workout attire during class. We will not allow people with inappropriate attire from the meeting.
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Booking is mandatory to attend a session (allowed upto 0th min before the session). If a member misses booking a session, the session will not be conducted. All cancellation & rescheduling to be done by the user within the cancellation window (9 hours before the scheduled time of the session)
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Members need to join the meeting using the link received in the booking confirmation mail. Please drop a mail to support@vyom.fit in case of not receiving meeting link.
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No meeting link will be provided individually or outside the booking confirmation mail.
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Any changes in bookings or membership details would require the member to send a mail at support@vyom.fit with proper details.